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Please visit https://loanpro.io for more information on LoanPro Software.

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Subject: Important Update: MySQL 8.0 Upgrade

What are we doing?
-We're upgrading LoanPro's underlying MySQL database to version 8.0. This upgrade will enhance security, stability, and scalability.

Why are we doing it?
-MySQL 8.0 offers improved security features, better performance, and enables us to provide new capabilities to our clients.

What does this mean for you?
-For most clients, this upgrade will be seamless and require no action. However, if you're using a dedicated RDS with MySQL binlog replication, we will be performing the change on October 10th.

What to Expect?

SaaS
-This Rollout will require a 30 minute interval of downtime for all SaaS clients on Thursday, October 10st, at 4am MT.
-This changeover (happening on 10/10) will only impact SaaS clients with a dedicated RDS, as previously, on 9/25, we made the change to the master database where clients with no dedicated RDS was migrated.

VPC (PSaaS)
-Following the October Major release, we will begin the rollout environment by environment.
-Your Customer Success Manager will reach out to coordinate a release window which will constitute a 30-minute downtime per environment.

ALL ENVIRONMENTS MUST BE MIGRATED BEFORE NOVEMBER 29TH.

We appreciate your understanding and cooperation during this important update.

Posted on Oct 01, 2024 - 08:32 MDT
Q3 2024 PSaaS Major Release Oct 17, 2024 04:00-06:00 MDT
Q3 Scheduled Maintenance & Updates - PSaaS
Posted on Nov 20, 2023 - 08:42 MST
Q4 2024 PSaaS Major Release Jan 16, 2025 04:00-06:00 MST
Q4 Scheduled Maintenance & Updates - PSaaS
Posted on Nov 20, 2023 - 08:48 MST
Q1 2025 PSaaS Major Release Apr 17, 2025 04:00-06:00 MDT
Q1 Scheduled Maintenance & Updates - PSaaS
Posted on Apr 18, 2024 - 09:44 MDT
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Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

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Oct 7, 2024

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Oct 6, 2024

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Oct 5, 2024

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Oct 4, 2024

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Oct 3, 2024

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Oct 2, 2024

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Oct 1, 2024

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Sep 30, 2024

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Sep 29, 2024

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Sep 28, 2024

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Sep 27, 2024

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Sep 26, 2024

No incidents reported.

Sep 25, 2024
Completed - The scheduled maintenance has been completed.
Sep 25, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 04:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 10:56 MDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 10:54 MDT
Scheduled - Subject: Important Update: MySQL 8.0 Upgrade

What are we doing?
-We're upgrading LoanPro's underlying MySQL database to version 8.0. This upgrade will enhance security, stability, and scalability.

Why are we doing it?
-MySQL 8.0 offers improved security features, better performance, and enables us to provide new capabilities to our clients.

What does this mean for you?
-For most clients, this upgrade will be seamless and require no action. However, if you're using a dedicated RDS with MySQL binlog replication, we will be performing the change on October 10th.

What to Expect?

SaaS
-This Rollout will require two 30 minute intervals of downtime for all SaaS clients.
-Wednesday, September 25th, 2024 at 4am MT - Update for SaaS clients without a dedicated RDS
-Thursday October 10st, at 4am MT - SaaS clients with a dedicated RDS

VPC (PSaaS)
-Following the October Major release, we will begin the rollout environment by environment.
-Your Customer Success Manager will reach out to coordinate a release window which will constitute a 30-minute downtime per environment.

ALL ENVIRONMENTS MUST BE MIGRATED BEFORE NOVEMBER 29TH.

We appreciate your understanding and cooperation during this important update.

Sep 10, 16:23 MDT